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Frequently Asked Questions

(Click on the questions to view the answers)

How do I schedule a medical appointment with a specialist at Vasan Eye Care Hospital?
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You or your attendant can contact the Relationship Manager at our International Patient Services. via telephone, fax, email or letter.

When making a medical appointment what information must I provide?
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Without a referral from my local doctor, can I seek an appointment with a specialist at Vasan?
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Will someone guide me on the duration and cost of treatment?
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How complicated and time drawn are the visa formalities?
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I do not speak English and am not conversant with the native Indian Languages. How do I communicate with the doctor?
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If my family is accompanying me, where can they stay?
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Who will be responsible for my stay at Vasan and who can be reached for assistance?
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How do I reach the International Patient Centre from my room?
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Who are the personnel who will meet me at my room apart from the doctors and nurses?
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In my VISA, I can see 'FRRO required within 14 days of arrival'. What does this mean and how should I go about it?
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What about tips?
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How can my relative/family reach me over phone from my home country and how can I make an international call?
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What are the formalities and will I get a copy of all my investigation reports?
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How can I follow up with my doctor once I reach my home country?
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